Free Articles and Tutorials on PC Repair and Maintenance

Check out our assortment of free DIY computer repair articles that includes a wide range of topics relating to computer repairs. These articles are intended to enhance your knowledge and help you in your everyday career as a PC tech professional. Even if you are not a PC tech professional, these various DIY PC repair articles offer helpful tips and methods to fixing computers, diagnosing them and interesting industry news. Our DIY computer repair articles range from topics on backup software, networking, troubleshooting tips, printers, hard drive software and everything else relating to computer repair. Besides our quality products these DIY PC repair articles are meant to help you become better familiar with the methods used to fix computers, as well as provide you with the latest news within the IT industry. We hope you enjoy these articles and make sure to check back regularly to see new ones.

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Add email account on Windows Live Mail

Windows Live Mail is the latest email client from Microsoft and is meant to replace two older programs – Outlook Express and Windows Mail Vista. The company has announced the discontinuation of the development and support for the two older email clients and recommends all users download and install Windows Live Mail. This feature packed software is so much more than a simple email program; it can serve as a news client, an RSS reader and a blogging tool.

But coming back to the email client functionality of Windows Live Mail, this is several notches above its predecessors. Not only can you set up multiple email accounts but also configure your Hotmail, Gmail and Yahoo!Mail accounts in the software. This means you can effectively store and check and all your messages at one place – your computer.

One this page I shall provide step by step instructions and Windows Live Mail settings with which you would be able to add email accounts from your web site (company web site), your ISP (such as Comcast) or your school. To configure Hotmail and Gmail accounts in Windows Live Mail, please refer separate pages on this site.

Note: To setup your Yahoo!Mail account, you need to hold a premium account at the service.

Detailed step-by-step instructions for Windows Live Mail setup

The setup process is fairly simple and you would be able to add an email account in a couple of minutes. Please follow the instructions closely. If you have several emails on your web site/s, you can, ideally, set up all of these on Windows Live Mail one by one. Make sure that your email accounts are POP (Post Office Protocol).


Step 1 – Collecting information on your email account

Multiple email accounts can be added on Windows Live Mail one by one. Choose the account you want to first and gather all the information required for Windows Live Mail settings.

  • The login details – username and password.
  • Incoming email server address and type

If you are not sure of the incoming email server address, contact the administrator or your ISP In most cases, the address can be found on the support/FAQ pages on the ISP web site. The address would, typically, be or simply The incoming email server type would either be POP3 or IMAP – if in doubt, get in touch with the administrator.

  • Outgoing email server address
  • Whether the outgoing email server requires authentication.


Step 2 – Adding the email settings on Windows Live Mail

Click on the “Add an e-mail account button located on the left (refer image above), or go to “Tools” -> “Accounts” and hit the “Add” button. Now choose “E-mail Account”. Whichever path you take, you should get the Add an E-mail Account window similar to one below. Enter your email address, your password and display name. Ensure the “Remember password” box is checked unless you are paranoid about security and want to enter the password every time you access your account. Hit the “Next” button to continue.

You now need to select your incoming mail server type and type in the address and port number (or leave it to the default 110). If your login ID is different from your email address, remember to put it in the corresponding text field and feed in the Outgoing email server address. To continue, click on the “Next” button.

The Windows Live Mail setup process is now complete. You have a choice of setting the new account as the default by checking the box.

When a new email account is added on Windows Live Mail, the program creates 5 new folders – The Inbox, Drafts, Sent items, Junk e-mail and Deleted items – refer image below.

For all you Outlook Express users – The Junk e-mail folder was an included in Windows Mail Vista as a part of the automated junk email filter utility and carried forward to Windows Live Mail email client.


Step 3 – Modifying the properties of the email account

The last step is to modify the properties of the newly set up email account. Right-click on the account in the left panel and select “Properties”. Under the generals tab, enter the reply email address and then shift your attention to the Advanced tab. Uncheck the “Leave a copy of messages on server” unless you really want to store your emails online too.


Problem – Cannot send emails from accounts set up on Windows Live Mail

If you are facing problems in sending emails from accounts added to Windows Live Mail, the solutions is fairly simple. The issue is with your Internet Service Provider (ISP) and not with the email client. You simply need to change the settings for the Outgoing email server. By the way, this is a common problem; please read cannot send emails from Outlook Express and other email client for a solution.


Outlook 2007 slow with POP3/IMAP

When using Outlook 2007 with POP3/IMAP, the download, or synchronization, of email might be slow. This is due to an architectural change in the Personal Folder (PST) or Offline Folders (OST).



  • Outlook 2007 responds slowly when you are composing or replying to an e-mail message.
  • It takes a long time to move an item from one folder to another folder.
  • The All Mail Items search method returns search results slowly.

Note: When you perform the same operations on the large .PST or .OST file in earlier versions of Outlook, the same performance problems do not occur.

These problems may occur if the .PST or .OST file is larger than 2 GB. Additionally, the performance problems are more pronounced when the .PST or .OST file is larger than 4 GB.


To accommodate new features, Outlook 2007 introduced a new data structure for .PST and .OST files. In this new data structure, the frequency of writing data to the hard disk increases as the number of items in the .PST or .OST files increases.

Note: You cannot create a .PST or .OST file without this new data structure.


Split your large .PST file into several smaller .PST files

Outlook 2007 does not have a built-in function to split a .pst file into multiple .pst files. Therefore, you have to use one of the following steps to split a large .pst file:


Method 1
Use the Archive feature to move items to a new .pst file. To do this, follow these steps:a. Click the .pst file in Outlook 2007.

  • On the File menu, click Archive
  • In the Archive dialog box, click to select the Archive this folder and all subfolders check box, and then click a folder from the list.
  • In the Archive items older than drop-down box, click a date
  • Click Browse, specify a path and a file name for the new .pst file, and then click OK

Note: The new .pst file is displayed in the Mail Folders list as Archive Folders.

If you want to change the display name for this .pst file, follow these steps:

  • Right-click Archive Folders, and then click Properties
  • In the Archive Folders Properties dialog box, click Advanced
  • In the Personal Folders dialog box, enter the new display name in the Name box
  • Click OK two times to return to Outlook


Method 2
Use the Move to Folder feature to move items to a new .pst file. To do this, follow these steps:

  • On the File menu, point to New, and then click Outlook Data File
  • In the New Outlook Data File dialog box, click Office Outlook Personal Folders File (.pst), and then click OK
  • Specify a path and a file name for the new .pst file
  • In the Create Microsoft Personal Folders dialog box, specify the display name of the .pst file in the Name box. This is the name that is used by Outlook in the Mail Folders list
  • In the folder that contains the items that you want to move to a new .pst file, click one or more items to move
  • On the Edit menu, click Move to Folder
  • In the Move Items dialog box, click New
  • In the Create New Folder dialog box, click to select the new .pst file
  • Under Select where to place the folder, enter a name for the new folder in the Name box, and then click OK
  • In the Move Items dialog box, make sure that the new folder in the new .pst file is selected, and then click OK

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Outlook 2007 Setup

To setup your Microsoft Outlook 2007 to access your POP3 Email Account:
1. Open Outlook 2007. If the Account Creation Wizard opens, click Cancel and return to the main Outlook screen.
2. At the top of the Outlook screen, select Tools, Select Account Settings
3. Select the E-mail tab. Click New.
4.At the bottom of the Add New E-mail Account window, check the box labeled Manually configure server settings or additional server types. Click Next.
5. Select Internet E-mail. Click Next.

User Information

  • Your Name – This is the name that will appear in the From field of messages you send so enter your name as you would like it to appear.
  • E-mail Address – Enter your entire email address(e.g.,

Logon Information

  • User Name – Enter your entire email address (e.g.,
  • Password – Enter the password for your email account, Please note that your password is case-sensitive
  • Check Remember Password. Do not check logon using secure password authentication

Server Information

  • Your incoming mail server is
  • Your outgoing mail server is
  • Click Next

5. Click Finish

Congratulations you have successfully set up your email account in Microsoft Outlook 2007.

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Outlook 2003 Setup

To setup your Mircosoft Outlook 2003 to access your POP3 Email Account:
1. In Outlook, select Tools then select E-mail Accounts.
2. Click the Add a new e-mail account button, click Next.
3. Select POP3 and click Next.
4. In the Internet E-mail Setting window, enter the following information:

User Information

  • Your Name – This is the name that will appear in the From field of messages you send so enter your name as you would like it to appear.
  • E-mail Address – Enter your entire email address(e.g.,

Logon Information

  • User Name – Enter your entire email address (e.g.,
  • Password – Enter the password for your email account, Please note that your password is case sensitive
  • Check Remember Password. Do not check logon using secure password authentication

Server Information

  • Your incoming mail server is
  • Your outgoing mail server is
  • Click Next

5. Click Finish

Congratulations you have successfully set up your email account in Microsoft Outlook 2003.

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Create an Outlook Express Account

Start Outlook Express
> Go to the Tools menu
> Click Accounts
> Click Add and then select Mail

  • Add Your Display Name
  • Click Next
  • Add your email address
  • Click Next
  • Enter your Email-server Names
  • POP3:
  • SMTP:
  • Enter your complete email address for Account Name
  • Enter your Password
  • Check the box for Remember Password
  • Click Next and then Finish

> On the Internet Accounts dialog, Highlight the Mail account you just created and click Properties.

  • On the General tab, set the Reply Address to be the same as your Email Address
  • Click on the Server tab and check the box for My server require authentication
  • Click the Settings (Make sure the radio button for “Use same settings as my incoming mail server” is set.)
  • Click OK
  • Click Apply
  • Click OKStart Outlook Express
    > Go to the Tools menu
    > Click Accounts
    > Click Add and then select Mail

    • Add Your Display Name
    • Click Next
    • Add your email address
    • Click Next
    • Enter your Email-server Names
    • POP3:
    • SMTP:
    • Enter your complete email address for Account Name
    • Enter your Password
    • Check the box for Remember Password
    • Click Next and then Finish

    > On the Internet Accounts dialog, Highlight the Mail account you just created and click Properties.

    • On the General tab, set the Reply Address to be the same as your Email Address
    • Click on the Server tab and check the box for My server require authentication
    • Click the Settings (Make sure the radio button for “Use same settings as my incoming mail server” is set.)
    • Click OK
    • Click Apply
    • Click OK

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7 Ways to find the right IT Solution for your company

            Do you know the health of your technology department? Do you know for sure your data is protected and things are running smoothly? When it comes to technology are you always putting out fires, or is everything taken care of and thought out ahead of time? If you don’t know how your company’s data is being backed up and protected, you have a huge problem! You may need to explore your options and look into an outside solution.

            Finding a computer services company has not only become a necessary trend in the business world, it saves valuable time and money. However, with something as important as your company’s data finding the right company is vital. Here are seven things to look for when selecting an IT services provider.

  1. A growing company. Look at not only how long the company has been in business, but whether or not the business been growing over time. Having many years experience is great, but what you really want to see is a growing company, even if they has less years in business.
  1. Current client satisfaction. Ask for recommendations, you will find out a lot about a company based on how their clients view them.
  1. Security Protocols. Find out what their security and backup protocols are, how are they protecting your data and keeping your information secure? A good company should have safety measures in place, and have no problems explaining how they will protect your data.
  1. Size of the company. Are they able to handle what your IT needs are, do they have enough employees/time to keep up on your needs?
  1. Pricing. Look at their price structure, is it fixed or variable. Is there something that fits well within your budget and needs?
  1. Service Plan. What kind of service plan do they provide?  Is it break fix, block of hours per month or fixed cost?  Is it tiered or one plan only?  Is there an ‘Onboarding’ process so the consultant knows your environment before making suggestions and supporting?  Is there a strategy (action plan) put in place to support you network?
  1. Integrity. The fact is you are putting a lot of trust into this company to take care of your technology needs, looking for a company with honesty and integrity as cornerstones is important. You really won’t be able to judge this without actually meeting with the company leaders and getting a feeling of how they work.


FAQ About Websites

Every Site is differnt. There are so many variances in preferences, needs, and
budgets. Let us discuss your particular website needs for an exact quote.

At Hacks Repair we know that a website is a living, breathing entity that needs to focus solely on what you are trying to convey to your viewers.

It should be more than just pictures and text. A website should be a visual experience that will draw your viewers’ attention. We understand this very important marketing principle. We are an award winning web design company striving to excel in cutting edge web design.
Prepackaged sites with the ‘one size fits all’ mentality are not what you will find here with our designers. We custom design each site, bringing to life that special web presence that is uniquely yours. So give us a call and let’s get


Designing Your Website to Visually Maximize Your Web

Click Here For a Quote

Click Here to submit first payment & get your website production in process

Review our Terms & Conditions

Simple steps to get you on your way

Here are some frequently asked questions…

  1. How do I get a domain name ?
  2. What is the process of getting a website ?
  3. How much does a website cost?
  4. What methods of payment do you accept ?
  5. Do I need a computer to have a website ?
  6. Where will my website be located (hosted) ?
  7. What about updating my website ?
  8. Do we need to meet in person ?
  9. What is a browser ?
  10. What is a search engine ?
  11. Will my website be placed high in the search engine listings ?
  12. Will I be able to see how many people visit my site ?


How do I get a domain name ?

Your domain name is like a street address. That’s
what everyone will use to find your webpage. Getting the
right domain name is imperative and a bit challenging
because your first choice may already be taken. That’s
why it’s good to jot down 5 or 10 ideas. Make sure your
“domain name” is short and catchy. It should be easy to
read when printed and it should also be easy to remember
when seen in an advertisement. If possible, as part of
the domain name, it should have the main key word that
would be used to search to find a website like yours.
The cost of getting a domain name depends on where you
get it. The average cost for a standard .com is $10.00
per year. We do offer extensions such as .tv for $50.00
per year.

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What is the process of
getting a website ?

Before you get started, you may wish to look at other
some of our other websites in order to get an idea of
what styles you like. With your target audience in mind,
think about what information is most important to have
on your website. Think about colors, content, a logo,
and photographs that you would like to include. If you
are unsure about all that, don’t worry. We will help you
through the entire process. Contact me by email, or
telephone (615) 388-7946, so that we can discuss the
ideas you have about how you would like your new website
to look. At that time we can discuss hosting, layout and
what pages you would like to include (i.e. ‘About our
company”, “Our products and services”, etc…).

After we have a general idea of what your website
will consist of, we will be able to provide you with an
estimate of what the cost will be. The best possible
method for providing graphics is to supply computer
images (i.e. jpg, gif, png). If you don’t have computer
images — brochures, photographs and other printed
material will be fine. These items can be scanned
achieving good quality. Sometimes regular photos just
don’t cut the mustard, so we do offer professional photo
stock images. We will match your content to our photo
stock or to what ever specifications you have in mind.
We also offer specialized graphic art for whatever your
website needs may be. If you are in need of a logo
design, contact us for details. Logo designs, graphic
arts, and professional photo stock are separate fees.

As with images, it is best to provide text in some
sort of computerized format such as Microsoft Word,
Notepad, Microsoft Works, WordPad, or even just through
keying it into an email. This will speed up the process.
CD’s and Jump Drives are acceptable formats. If you do
not have any digital text, you can provide hand written
or printed material but that will slow down the process
and in some cases cost more money for data entry.
Contact us for pricing concerning manual data entry.

Once a contract is signed, one half of the estimated
cost will be due before the work begins. During
the construction process, your website will be uploaded
for preview. We will ask for your comments and/or
changes via email or telephone. The work will continue
until you are completely satisfied. After receiving your
approval and payment for the remaining balance, your
website will be copied to the host of your choice or we
will provide you with one if you so wish.

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How much does a website

Costs vary depending on the size and complexity
of the site. In order to determine what your needs
are please fill out our quick questionnaire located
on the contact page. You may also call (615)
388-7946. After our initial contact, we will be able
to estimate your cost.

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What methods of payment do
you accept ?

We accept personal checks, cash and credit cards via PayPal.

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Do I need a computer to
have a website ?

No. Your website is not stored on your computer. You
will however need a computer connected to the internet
to send and receive email.

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Where will my website be
located (hosted) ?

Most of our clients prefer us to host their websites
on our server. Just as you would rent a hotel room or an
apartment for a certain amount of time, you will “rent”
space from us on a high speed computer known as a
“server” that is connected to the internet 24 hours a
day 7 days a week. Hosting plans are covered under your
maintenance agreements which start as low as $15.00 per

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What about updating my
website ?

You may wish to update or change your website
periodically. We now have two options, self mangement
via our CMS or one of our maintenance plans.

If you prefer the speed and convenience of updating
your site yourself, we now offer this service at $15.00
per month. You will be given a link that looks just as
if you were looking at your site. There is no coding or
knowledge of HTML or CSS needed. There will be small
icons that you simply click on and then edit as if in
Word. But not all aspects of your site can be
managed in this manner. If you have a shopping cart, you
will need to hire Hacks Repair for updates as
shopping carts are very involved with heavy coding.

If you prefer Hacks Repair to handle the
maintenance for you, most of our maintenance packages start
out at $25.00 per month and go up from there, depending
on the amount of time per month that your updates may
take. Website changes that go above the amount of time
that is allotted in your maintenance packages are billed
on an hourly basis of $45 an hour with a one hour

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Do we need to meet in
person ?

No. That’s the beauty of the internet. Everything can
be done through email or telephone. We have clients all
over the country. We will, of course, be happy to meet
with you if you are located in or near the Elizabethtown, KY

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What is a browser ?

Browsers such as Internet Explorer or Mozilla are
common computer programs that allow the user to view,
read, and even hear information on the World Wide Web.

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What is a search engine ?

A search engine is a website where you can type in
words and phrases called “key words” to help you find
what you’re looking for on the Internet. Some popular
search engines are Google, Bing, and Yahoo.

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Will my website be placed
high in the search engine listings ?

It all depends how much direct competition exists on
the internet. Although there are no guarantees,
everything will be done to optimize your website by
embedding Meta tags and keywords, as well as utilizing
alt tags, headers and placing special wording in
strategic places on your webpage so that you have a good
chance of ranking high in the most popular search
engines. Although fancy flash introductions or “splash
pages” may look pretty, they may prevent your website
from ranking high in the search engines. Since we are a
web design house, we do not market your site. That is up
to you. We will help point you in the right direction in
order to make the most out of your marketing needs.

Click here to see our simple SEO tips that can help
make your site more visible to a greater audience…

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Will I be able to see how
many people visit my site ?

Understandable web site statistics, available online.
These statistics summarize the number of visitors to
your web site, search engine information and more.

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DIY How To Update Drivers

A computer driver or device driver is a type of software that allows your computer to communicate with hardware or other devices. Without drivers your computer won’t be able to properly communicate with devices such as webcams or printers.

Drivers are required for your computer to talk to different devices, such as printers, video cards, and webcams. If you don’t have the proper drivers installed for your devices, you will get various errors when you try to interact with these devices.

What are drivers?

Computer drivers are software that facilitates communication between your computer and hardware devices like webcams and MP3 players. Drivers are the reason that you are able to open and operate your hardware when you attach it to your computer. Each driver is specific to the hardware it is associated with, and different operating systems need their own driver for the same device. Sometimes drivers can be found online, and sometimes drivers come on a disc with your device. Still other drivers are a part of your operating system package.

Why are they important?

Without a driver, your computer won’t recognize a new hardware device. The driver is needed for the on-screen prompts that allow you to perform functions using the device. For instance, if you plug a smartphone into your computer, the driver is what allows you to access the contents of the smartphone such as music and contacts. A printer driver is what lets you send data from a word processing program or image editor to the printer.

How do they work?

A device driver communicated through a computer bus or the communications subsystem. Your computer invokes a routine or action from the hardware, and the driver translates the code and sends the appropriate command to hardware. The operating system often first sends commands to the logical layer of driver code, and then the logical layer calls on the physical layer to carry out the specific action that’s been requested. When the hardware device sends a signal back to the computer operating system, it uses the physical layer of code, which in turn communicates with the logical layer to relay the message back to the computer.

What are the different kinds of drivers?

Device drivers are usually either kernel mode or user mode drivers. A kernel mode driver uses codes that grant complete and uninterrupted access to all of your hard drive’s hardware components; this type of driver can directly access your computer’s CPU without an interruption call. Video, card, and plug-and-play drivers are usually kernel mode drivers. A user mode driver only gives the driver limited access and privileges to the hardware components on your computer system, and executes actions in the user space. Because a user mode driver has limited access, it can’t crash your entire system like a kernel mode driver if something goes wrong.

How do you acquire them?

Some devices will automatically search online for the appropriate driver and install it when you plug in your device – iPods, for instance. Other hardware, like printers, often comes with an installation CD which includes the driver. If you lose the disc or want to download the driver online, the manufacturer’s website will usually offer a free download of all drivers. The manufacturer’s website is also a good place to go if you want to check for any driver updates, as sometimes your hardware will stop running properly if the driver becomes too outdated.

How do you install drivers?

There are many different brands of drivers, each with their own instructions. In most cases, a driver can be found within a few minutes. If your operating system or hardware are extremely outdated, however, you may not be able to use the most current driver version. Here are step-by-step tips for getting some of the most popular drivers.

HP Drivers

HP has drivers for most of its products available on the official website. Before you get started, figure out exactly which make and model you have. For instance, you might own a printer that begins with “LaserJet” and then has a series of numbers.


    1. Go to and click on the “Support and Drivers” option near the top of the screen. Enter the name and model of your product in the “Enter a product name/number” field and click “Search.” Click on the search result that most closely matches your product’s name and number.


    1. Choose a language from the drop-down menu and then click on the link for your computer’s operating system.


    1. Click on the “Download” button next to the exact driver that you want to install. The .EXE file will automatically download and save itself to your desktop. Double-click on the desktop file.


Nvidia Driver

Nvidia hardware includes video cards, graphics chips, graphics processors, wireless communications processors, and digital media players. The company makes drivers found in video gaming consoles that include the Sony Playstation 3.

    1. Go to and choose your country from the homepage. Hover over the “Drivers” tab in the top toolbar and choose “All Nvidia Drivers” from the menu. You can choose “GeForce Drivers” if you are looking for a driver associated specifically with a gaming console.


    1. Either manually choose a specific driver using the drop-down menus, or click on the gray “Graphics Drivers” button to run a scan of your computer for any necessary Nvidia graphics drivers updates.


  1. Click the arrow next to “HKEY_LOCAL_MACHINE” in the left panel to expand it. Then, click on the “Edit” menu tab on the top toolbar and select “Find” from the drop-down menu.

Acer Drivers

Acer has a range of different PCs, which include desktop computers, laptops, and mobile tablets. Drivers you might use with Acer products include printer drivers, sound and video drivers, and web camera drivers.


    1. Go to and click on the “Support” option. Choose “Drivers and Manuals” from vertical toolbar on the left side of the menu screen.
    2. Go to and click on the “Support” option. Choose “Drivers and Manuals” from vertical toolbar on the left side of the menu screen.
    3. Enter the model number and serial number of your computer, which can typically be found on a rectangular sticker that has bar codes on it. This sticker is often on the underside of a laptop and the back of a desktop hard drive tower. If you can’t find this information, use the prompts to choose your device. You will still need to know the product line, model number, and other basic information about your device.


    1. Once you’ve chosen the right device, you will see a list of possible drivers. Click on the orange button to the left of the driver you need to start the download.


How to use FTP to upload

Getting Your Website Out There

Once you’ve produced your website, got a Host, registered a Domain Name, you need to transfer your site files on to your webspace (host’s server) so people can at last view your wonderful offering.

This procedure is called ‘uploading’ your website, and involves the transfer of files via FTP. The File Transfer Protocol allows computers to exchange files, upload or download, via the Internet.

It might be a good idea to let your web designer/developer do the initial upload of the whole website. But if you intend to maintain or update your website yourself, it is worth learning how FTP works. It is actually very simple once the initial configuration is set-up.

FTP Software

The easiest way to manage FTP operations is to use dedicated FTP application software. Popular applications include; WS-FTP, Smart-FTP and Cute-FTP. After you’re entered your FTP password, username, etc, these applications will present a interface very similar to two computer Disk Drives. Each represents ‘your local’ drive and ‘your server’s remote’ drive respectively. All you do then is ‘drag ‘n’ drop’ files from one drive to the other.

Remember that FTP is a two-way interface, so you can download files as well as uploading them. This is particularly helpful if you don’t have the latest version of a webpage available to you. You can download the page from your server, make some editorial changes say, then upload it again.

Uploading Websites Using FTP

Our search statistics suggest that many people are visiting this page wanting details on using FTP to upload their website.

Well it really is quite easy especially when using dedicated FTP software. Here is a general guide using WS-FTP Pro.

You can use any ftp software to do this, just do a google search for “free ftp”

After launching WS-FTP you need to create an FTP site ‘account’. From the Menu options, go to Tools>Site Manager. From the dialogue box that appears select ‘Create Site’ (see below). If you have more than one website to manage you’ll need to create an account for each.


The Site Manager Wizard will take you through a series of pages where you need to paste in your hosting details – these should be supplied to you by your host.

There are usually three things required:

  • Host Address
  • User ID
  • Password


Ask your host for your FTP connection/upload details if you do not seem to have this information. Keep it somewhere safe!

WS-FTP should now be ready to connect to your host.

Use the ‘Connect’ drop-down Menu to select which account you wish to access (see below).


If the connection is successful the panel on the right will display the default start directory for your host. This may vary but you may need to clarify which directory you should use to upload your website. A common name for this ‘upload’ directory is ‘public_html’.


You now need to use the left panel to navigate to the website files on your local drive.


Just ‘drag and drop’ files from one panel to the other! The panel at the bottom of WS-FTP shows the progress of your file transfers.

Content Management

Large organisations who have many people involved in site maintenance may need to consider a ‘Content Management System’ (CMS) of some sort – See: Web Technologies. You could set-up your own system but there is software available, designed specifically to manage updates and track latest versions, etc.


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